Owners pay your center directly.
Enable online payment and increase your revenue. PandaCal uses Stripe and never stores your clients’ card details.
Owners pay when they send the request. You confirm, and the money is yours: no chasing at pick-up.
Owners pay the way they already do on their phone.
Payment happens on Stripe’s own page. PandaCal never sees or stores card details.
Take payment on site, online, or let the client choose. Change it at any time.
An invoice is issued after each stay, with your VAT mentions. Nothing to write by hand for your accountant.
The amount is held, then charged when you confirm.
- 1The owner pays on Stripe
By card, Apple Pay or Google Pay, on Stripe’s secure page. The amount is held on the card, not charged.
- 2You confirm
The card is charged only when you confirm. If you decline, the hold is released automatically.
- 3Funds reach your account
The money goes to your Stripe account, which pays you out. Refund from the booking if needed.
Turn it on in a few clicks.
Go to Settings › Online payments and complete Stripe’s own onboarding: bank account, identity and company number. Only the center’s owner can turn it on.
Three modes, changeable at any time.
Keep payment on site, require it online, or let the client choose. A change applies to new requests only. Bookings you enter yourself are always paid on site.
A hold, not an immediate charge.
The amount is reserved on the owner’s card when the request is sent. It is debited only when you confirm, and released if you decline. A multi-day request is one payment: tick the days you accept, only those are charged and the rest is released.
Refund from the booking sheet.
Total or partial, as many times as needed, day by day. The payment status follows on the booking.
Payment status, everywhere.
A status pill shows in the request queue, the booking detail, the calendar and messages. If Stripe asks for a document or pauses payments, you get an alert and new requests fall back to on-site payment, so no booking is blocked. Disputes are flagged with a link to Stripe.
Clear for the dog owner.
Owners pay by card, Apple Pay or Google Pay on Stripe’s secure page. They see that the center has not confirmed yet and follow the payment in their bookings. If the request is declined or the hold ends (after up to 7 days), nothing is charged.
The center is the merchant.
- Your Stripe account
Funds go straight to the center’s Stripe account. PandaCal never holds them.
- No commission
PandaCal adds no fee on your clients’ payments. Stripe’s fees are paid by the center.
- No blocked bookings
If Stripe cannot take payments, requests fall back to on-site payment.
- Under €0.50
Below Stripe’s minimum, the request is paid on site.
Common questions.
Does PandaCal take a commission on payments?
No. PandaCal adds no fee on your clients’ payments. Only Stripe’s fees apply, and they are paid by the center.
Can I ask for a deposit?
No. The whole price of the request is held on the owner’s card, then charged for the days you confirm. If you would rather take a deposit yourself, keep payment on site.
Are on-site payments marked as paid?
No. “On site” is only a mention: PandaCal never records an on-site payment as paid. You settle it with your client as you do today.
Which payment methods are accepted?
Cards, including Apple Pay and Google Pay, on Stripe’s secure page.
What happens if Stripe suspends my account?
New requests are paid on site until it is sorted out. A request already on hold can be declined, or confirmed and collected on site, and the hold is released. You see an alert in your dashboard, with a link to Stripe.
Included in the same plan.
Get paid online when you are ready.
Off by default. Turn it on from your settings, turn it off at any time.